About Furniture Stores
Welcome to Furniture Stores. This e-store and website www.furniturestores.ws is owned and managed by Myplanningworld Pty. Ltd. an Australian Private Company based in Perth. We aim to provide fine quality products to Australian consumers at best prices, most of them are with FREE shipping and prices included with GST. The name Furniture Stores itself suggests that this store is primarily meant for Furniture related products though we also offer other products beyond furniture. However, furniture remains our primary product line.
About Myplanningworld Pty. Ltd.
Myplanningworld Pty. Ltd. was established in Perth, Western Australia on 06-Jan-2014 by its Founding Director and owner Madhu Barai, an Australian Citizen . Our vision is to grow into a multi-disciplinary multi-national company offering many products and services. Our mission in relation to Furniture Stores is to help provide quality furniture and other items to Australian Consumers without bothering them for physical shopping in the malls. It will save them time and money with our offers. In the digital boom, online retailing is gaining popularity and is multi-billion dollar market. People want to shop online & through mobile devices and we are here to help them take a step forward.
Our logo is Trademark Registered with IP Australia. We have back-up, security & protection help safe-guard our customers from online theft and frauds. Hence we have only enabled Paypal Checkout method with whom we have a Business Account to facilitate online payments. Besides, Paypal gives shoppers the facility to choose Debit/Credit Cards and Bank Transfer Payments. They have a dispute resolution process to keep the interests of both the seller and the buyers.
We do collect some personal information from you for the purpose of shipping your purchased items and keeping you informed about product related information. We do collect Phone number to make sure the parcels don’t go missing and that our shoppers can be reached for any clarification just to give them the best Customer Service experience.
We are making a declaration here under Australian Privacy Act, that we never sell the personal information of the people who do business with us to any third parties and their identities are protected at all times.
Declaration about Dropshipping
We never intend to hide any information or keep our customers not well informed. As a proper company, its our responsibility to disclose all related information related with the product or service to the customers.
This is to declare that the products available to shop in Furniture Stores (www.furniturestores.ws) do not belong to Myplanningworld Pty. Ltd. These are products of our Dropshipping Partner and these products are shipped from their warehouse located in the state of Victoria, Australia. More information is available on our “Terms of Sale” page. The “Terms of Sale” page also contains answers to questions which would generally appear in the mind of our customers while dealing with us such as related with Payment, Shipping etc. and also contains list of Excluded Postal Codes aka “Undeliverable Postcodes“where we do not ship. Myplanningworld Pty. Ltd. acts as a connecting link between the buyer and the stockist. This is also to declare for the purpose of Taxation (ATO) and ANZSIC Industry Codes that this stream of income or the sales made on the Furniture Stores website are not the primary product or service offered by Myplanningworld Pty. Ltd., it is purely a commission/fee based additional facility offered by Myplanningworld Pty. Ltd. to Australian Consumers. This should not be confused with another Branch, Department, Division, Sister Concern, Related Body Corporate or any other Business Structure. Myplanningworld Pty. Ltd. is ONE private company with many services. Please visit our “Contact Us” page to contact us in case of any doubts or clarifications, we would be more than happy to assist you.
Claims, Disputes and Settlements
We strive to build long-lasting pleasing relationships with our customers. However, we all face challenges due to dis-satisfaction of any scale and sometimes we need arbitration to sort this out. In case of any claims, disputes and related complaints, we request our customers and others to contact us first informing the details and we will do everything we can to help reach a settlement outside of the court or without intervention of ACCC or Small Business Commissioner. If there still remains something to settle, we would certainly follow the decisions made by Small Business Commissioner, ACCC and the Courts (Hight Court/Supreme Court) located in the state of Western Australia.
We are open for business and we look forward to give you the best shopping experience ever !